The following questions and answers should help you to understand what information we collect, how it is used and what happens to it.
What information do we collect?
Non-Personal Information, such as IP address, pages viewed and files downloaded. This helps us to monitor the site's performance, determine how many people visit the site, identify what pages are most popular, and how regularly people visit.
Personal Information, such as name, address, telephone number, email address, bank details etc. is only collected in connection with specific activities, such as donations, feedback, newsletter request etc.
What happens to your personal information?
Your information, including emails, may be passed internally within the World Animal Protection Group and our professional advisers to ensure you are connected with the most appropriate resources. All of these organisations are bound by strict confidentiality codes. Unless we have your express consent we will only disclose personal data to external third parties if this is required for the purpose of completing your transaction with us. We ensure that all such external third parties have sound data protection policies and systems.
We reserve the right to disclose your data when we are legally obliged to do so.
When submitting your personal information, you will be given the option not to be included in mailings from World Animal Protection or other like-minded organisations. If you do not opt out of mailings at this point, but later decide that you no longer wish to be contacted, you can inform us by emailing us.
We do not sell, rent or trade your personal information to third parties for marketing purposes without your express consent.
The Data Protection Act
Any personal information submitted via the World Animal Protection website is treated in accordance with the Data Protection Act (1998). This means that you have a right to advise us at any time if you no longer wish to receive mailings from us or other organisations with whom we cooperate.
EU Cookie Legislation
Our International office is based in the UK. As such we are mindful of the EU-wide ‘Cookie Directive’ that came into force for the UK in May 2012. All development on our website addresses compliance with this legislation. Please see our Cookies Policy for more information.
Data Protection Enquiries
In the first instance any data protection queries should be directed through our contact form, this allows us to formally track their process. Your query will then be handled by the Data Protection Team.